As a customer without cloud products volume licensing was done with a “normal” account of my organization: user@mydomain.xyz. Meanwhile a work or school account (WSA) is required. Reference.

Steps required, in my case, to change the existing account into a WSA account:

  • Use what is called by microsoft Internal admin takeover (reference)
  • (maybe the steps below depend on my first try to create a new account user@mydomainxyz.onmicrosoft.com account)
  • open https://powerbi.com/ and create an account with the same email address as the existing account
  • use this newly created account to open https://admin.microsoft.com/admintakeover (if asked during login wether private or business account use business account)
  • the next steps cause that the newly created account, user@mydomain.xyz, is assigned to mydomain.xyz and to the role global admin
  • you are instructed to create a dns txt entry at mydomain.xyz to verify your ownership of mydomain.xyz. (This txt dns entry can be removed after verification)
  • logged in at admin.microsoft.ch at settings/domains mydomain.xyz should be displayed as standard domain
  • now open microsoft volume licensing center, https://www.microsoft.com/Licensing/servicecenter/default.aspx and choose sign in with your work account, user@mydomain.xyz. Single sign on should work (if already logged in at admin.microsoft.com).
  • Existing licenses should be displayed. Message to upgrade account to WSA should be gone. Done!

Leave a Reply